Social web & social media, consultancy, training and advice from a flâneur of the internets. Blogger, writer, broadcaster and runner of Birmingham: It's Not Shit. I also do the odd bit of art.
September 10th, 2010

Chernobyl Fallout

“What would happen if the world were suddenly without people; if humans vanished off the face of the earth? How would nature react —and how swiftly?” That’s the question asked by the documentary ‘Chernobyl Reclaimed‘, and the answer seems to be ‘it gets on just fine without us’.

I’ve been wondering if the social web doesn’t work in much the same way.

The social web, or to be more technically correct the social Internet has been around for a long time. USENET is over a decade older than the World Wide Web and though its appearance is something like a forum it’s a little more complicated than that.

It’s based on a hierarchy of groups, organised as something that we’d read like a domain name: sci.physics or alt.music.bjork or rec.music.dylan, users subscribe and their client keeps track of what’s read and unread. It’s not quite synchronous: the service or Newsservers that you subscribed to may only have taken a portion of the available groups and once you post it has to propagate through to the other servers.

That said, if you’ve used a message board or forum or Facebook discussion you’d be right at home — you can go off and try it now. Google Groups in part acts as a newsserver and you can subscribe to USENET groups and post via the web or email. You won’t find much action in most of them, and even those with fairly high post-counts probably aren’t as lively as the once were. I’ve just taken a look into uk.music.charts, a group I lurked in a little back in the ’90s and, while there are posts and the odd conversation thread, it’s about 60/40 with spam posts offering cheap watches, easy jobs and easy women.

One trusts that those still frequenting those groups have learned to live with the spam, they have good filters or a high tolerance— or perhaps, despite the hassle, still find the groups the best place for what they do and the community survives.

Spam isn’t the only reason to move on, of course,  and some of the more general groups have found discussion splintering, devolving and just going elsewhere.

I thought for a time that this might lead to a social Internet Gaia hypothesis: that the various systems on the Internet are ” closely integrated to form a complex interacting system that maintains the [economic] and [conversational] conditions in a preferred homeorhesis” to paraphrase the original. In short that the social aspect of Internet routes around blockages much like the data packets do.

In shorter: people move on if the space no longer works the best.

And they’ve certainly moved on from the group that is uk.local.birmingham (stared I learned the other day, by a friend of mine back in the early part of the 1990s). I still keep a subscription to it on the off chance, but from a 1999 high-point of nearly 3,000 messages a month it’s now dribbled down to about 20. Apart from spam, the only surges of activity are bile-filled back-and-forths somehow connected with sometime Birmingham ‘King of Clubs’ (with all that entails) Eddie Fewtrell. In any real terms this newsgroup has returned to nature.

And yet it’s still going.

uk.local.birmingham | Google Groups

The spam is automated, so it doesn’t know that it’s not reaching people. The website (in my case) and newsservers don’t know that the traffic isn’t human so they continue to serve it. Those few real subscribers either no longer use the email addresses they signed up with, can’t be bothered to unsubscribe, or have long since filtered the responses away. Or they’re me—too sacred to mis anything—or the blokes whose ’70s territorial spats are best  conducted from the safety of a kitchen laptop. With Smooth FM on.

The Internet doesn’t care who or what is using it, it just bats content around. People set things up and then leave, it still carries on. How many services have you set to autopost, or synced with newer or better spaces and then sort of stopped using?

If every real person left Twitter tomorrow, like some dystopian novel (the film would be terrible), Twitter would carry on. As long as someone was still paying the server bills: pumped in Facebook statuses would still be posted, Foursquare mayors would still be declared, ‘news’ from thousands of company sites would be Twitterfeeded (or similar) to a gasping lack of public. And bots would generate new, Twitter only, content some silly, some aggregated, some spam.

The words ‘New Blog:’, ‘Breaking’, and ‘I am Jack’s colon.’ would still appear, and a lot of those posts would be shuffled off to Identi.ca or even some Facebook statuses. Autopost is the weed that would grow over our cities, spam is the animals slowly taking over. Our social web Ghosts in the Hollow.

In a way this already happens, there are thousands of social web accounts that exist purely to exist: automatic and unweeded, they either spam or have been set up and discarded. The amount of companies ‘talking’ to each other on Twitter is amusing to behold, often set up on a whim and operated from another service (usually Facebook) the accounts Tweet— but really that’s all that’s going on.

I was alerted to a local shopping mall being ‘on Twitter’ the other day, it’s been ‘tweeting’ for nearly a year. Following’ (despite never, it seems, logging into Twitter or dealing with @messages) 114 and being followed’ by 126 accounts. 90% of both of those numbers are other organisations tweeting nothing in much the same way, or people who work for those organisations. The account is a bot, talking to other bots and doing nothing except perhaps disappointing anyone who did want to engage with them.

The weeds are poking though even in fairly well ‘Liked’ Facebook pages too. Facebook page spam is on the increase, leave your page unattended for a day or so and if it’s popular enough to have attracted the attention there will be Russian brides and pyramid schemes posting. If it’s a page you created for fun, fair enough. It’s all about effort and no-one will think any less of you—but if it’s your work, I think you owe it to whoever you’re trying to talk to to care a little more.

Facebook | Birmingham: It's Not Shit

What can you do? Think carefully about what you automate, close or mothball old and unused profiles and pages. The usual stuff you’ll never get round to doing.

Twitter, reportedly, has about 3% of it’s servers at any one time full of Tweets about Justin Bieber. That’s some power of stardom, but think about it: how many of those accounts are autoposting to Facebook (or vice versa)? That’s 3% of Facebook’s severs too. And ping.fm’s and mySpace’s, perhaps. Maybe 1% of the Internet?

I’m guestimating to the point of losing all thread of argument, but the ecological consequences of auto-posting to dead services is probably fairly significant. We could be sucking the planet dry with our automated laziness.

But the animals and plants will do just fine.

February 25th, 2009

Local government shouldn't be on Facebook

Interesting post by Simon Wakeman, where he puts into words what many have been thinking about how organisations (non-governmental too) use Facebook "I don’t think councils should have a presence on Facebook for themselves as a council. I think it’s the wrong approach and I think it misses the point about the way people interact on social networks.". He's right, groups or fan pages — or events which seem to work well on FB — for specific happenings, but becoming a "fan" of your local council isn't very likely. [link]

by Jon Bounds | Posted in del.icio.us | Tags: , , ,
October 30th, 2008

British Red Cross and its online “street teams”

Bands have been using “street teams” for some time – unpaid fans that spread the word amongst their mates in return for something exclusive (priority tour bookings, the odd badge, that sort of thing). It’s a clever extension of the Fan Club, where the fans get to feel involved and the band get some marketing out if it too (although real fans would be spreading the word anyway perhaps).

The British Red Cross is trying something similar online; 15-25s can sign up to be a “Red Recruit” and spread the message of the charity across their social networks:

“the initiative will establish a community of online youth ambassadors who are endorsed as official Red Cross representatives. Each ‘Red Recruit’ will be entrusted with driving awareness of campaigns across their social networks and helping to plan the future direction of digital activity and youth initiatives.

The scheme is initially being rolled out across Facebook and Bebo, where a number of consultation mechanisms are already in place, including online polls and quizzes, recruitment for an advisory youth board and online discussions with the organisation’s international experts returning from mission.”

It sounds like a win-win situation, a clever move and one to watch with interest.

August 12th, 2008

Fakebook — what would you put in?

I working on a site (which I can’t reveal yet, it might not even see the light of day) that is basically a fake social-network, populated by characters that don’t exist. The main point of it will be the feeling and story generated by the characters and thier interactions, but it’s important to get the look and feel right.

I’m using WordPress and a theme called “facebooked” by Justin Tadlock, it’s very well done but is only intended to give a blog an appearance of Facebook (which I’ve tweaked to be FB-ish, but not exactly the same). So I’m adding stuff in, by judicious use of plug-ins, page templates and custom fields. I’ve managed to generate workable status updates, friendships, groups and events as well as profile pages — but what else does a social network need?

I threw out the question on twitter and Anthony Herron suggested adverts, which is good. Not only would you normally see them, but it will help to fill gaps.

But I’m open to suggestions — not for what you’d like to see in a social network, but for what you wouldn’t believe one could work without.

April 1st, 2008

Facebook Mail

Now (I know it’s been doing it a while) that Facebook sends the text of messages to your email, it really needs to do something whereby a read-receipt marks it as read in FB itself. Having to do that manually to messages I’ve read is just one more annoying thing that is meaning I use it less and less.

by Jon Bounds | Posted in future web, social media | Tags:
February 6th, 2008

BBC profiles on Facebook

It’s understandable that companies want to use Facebook to promote stuff – it is after all very big – and with almost a half of BBC staff on there, it’s obvious that they should use it to promote services, programme and events.

What is annoying is when people who don’t understand social networking blunder in. Facebook has worked so far because of its “honesty” (real names, needing verified email addresses to become part of some networks) – it’s ceded to demand for entities other than people by the creation of “fan” pages/profiles, and has for a long time had groups and events.

So it’s annoying to find our national broadcaster (or well-meaning, but ill-informed staff therein – they have to have verifiable BBC email addresses to be in the network they are) creating fake person profiles for services or other stuff. Here are just a few I’ve found by just a quick search (after I stumbled across a few in friends’ profiles):

Fake BBC Profiles

When the Beeb gets the social web right (Backstage, Flickr stuff, plenty more I’m sure) it’s a great thing. Letting people think it’s okay to create all this “white noise” on the social web isn’t.

I’m sure many other organisations have done this too – I just think the Beeb should set an example.

Discalimer: I used to work for the BBC (although I’d have been just as annoyed about it when I worked there – and would of been able to tell the people more easily).

by Jon Bounds | Posted in good practice | Tags: , ,
November 26th, 2007

How do you get people to vote online?

I’m doing a little bit to help the Black County’s bid for £50 million of lottery funding – encouraging people to vote in The People’s £50 Million Lottery Giveaway. The idea is that there’s an online and telephone vote, and one of four projects gets all the dosh – I’ve mentioned that I don’t much like the system, but if it has to be this way I think the Black Country could really do with the money.

As well as the website programmes will be shown on ITV 3-7 December 2007. Details of telephone voting will be announced during programmes.

I’ve made a very simple facebook app, that places a ‘vote here‘ button on your profile, and a website badge that does likewise.

Unfortunately the voting process isn’t very easy, you have to register, confirm your email address and then vote. There also isn’t a running total, which doesn’t make the vote much fun. So, how to get a bit more interest? Any ideas? Is Lol-blackcountry the way forward?

bernard.jpg

by Jon Bounds | Posted in my projects, social media | Tags: , , ,
August 6th, 2007

Facebook noise pollution starts already

One of the reasons that Facebook has taken off so much recentley is that, I think at least, it’s a grown up social network. Even if a lot of the activity (throwing sheep, poking) is so childish the real names, real people ethos helps keep down spamming, trolling, and one hopes eventually racism.

So I wasn’t pleased to see that one of my local pubs has created a Facebook profile for itself, not a group, a profile under the name ‘Hare Hounds‘. While it’s good that they feel the web is a way to promote themselves, surely a group would have been much better – what with its discussion features, events and the like. While technology always evolves how it’s used rather than how it’s designed this is rather a blunt tool to use and I don’t really like it.

It’s the work of people that want to treat Facebook the way they treat myspace – and I hope that it won’t drive me off the site in the same way.

Support the Hare and Hounds, if you’re in the area, by visiting their website, myspace profile, or even going down for a pint, but don’t treat a pub as a person – you’ll have to start making excuses as to why you haven’t been recently.

by Jon Bounds | Posted in good practice | Tags: ,
August 3rd, 2007

The people that disapear

At least two people I’ve spoken to – and a few others I’ve heard from – say that their facebook profiles have disappeared. They are unable to log in and their friends tell them that they’ve disappeared from contact lists and group memberships.

The problem with facebook being a data black hole (data goes in, it doesn’t come out) is that there’s no way to back-up any of the content that you’ve put in there.

FB carefully now.

UPDATE: Some of the original profiles are back, but people can’t login. This suggests a database failure and restore from back-up. I’ve not heard any communication ffrom FB on this.

by Jon Bounds | Posted in social media | Tags: , ,
November 7th, 2006

Black Country Up – Facebook App and more

Black Country FB App I developed and promoted a Facebook application in support of the Black County Urban Park bid for the People’s Lottery funding. The application was simple, but showed support in the user’s profile an provided direct voting links. I also produced a myspace or blog badge that did the same for other websites.














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