Excellent Engagement
Content, interaction, community—that’s what your social media profile is all about. It’s a message that seems to have hit most brands, and organisations right down to the smallest. But from what I’mRead More…
Content, interaction, community—that’s what your social media profile is all about. It’s a message that seems to have hit most brands, and organisations right down to the smallest. But from what I’mRead More…
If there was one central point to remember to make online consultation successful it would be that if the question isn’t a good one the best response you’ll get is none. If the object ofRead More…
…or otherwise carefully crafted communications anyway. If you’re newish to Twitter and attempting to communicate with people to achieve anything more than a way to update friends or follow people you likeRead More…
We’re all aware, or should be, of the power of language. It’s one of the central ideas of 1984, that you can direct or restrict thought by what words you use forRead More…
“What would happen if the world were suddenly without people; if humans vanished off the face of the earth? How would nature react —and how swiftly?” That’s the question asked by theRead More…
George Orwell said, in an essay of fulsome praise of the man and his work, that Charles Dickens “was not a revolutionary writer”. He didn’t mean that Dickens wasn’t capable of orRead More…
I’ve have three separate conversations about QR (Quick Response) codes, which lead me to wonder if there were at last reaching some kind of mainstream use or at least critical mass. IfRead More…
Lots of good clean fun on Twitter this morning where Paul Miller (@rellimluap) pointed to an “Australian Fix My Street“. It’s just a mock-up, created at the Canberra govhack hack day, butRead More…
Yes, good interaction on the social web is all about personality. But. Brands aren’t people, they don’t have friends, desires, dislikes. They don’t have time off. People do. So if you’ve decidedRead More…
Like Nick Booth, I was pretty excited to hear of the results of this FOI request for data about parking fines from Birmingham City Council. Not so much as because I careRead More…