Social web & social media, consultancy, training and advice from a flâneur of the internets. Blogger, writer, broadcaster and runner of Birmingham: It's Not Shit. I also do the odd bit of art.
October 21st, 2010

Engaging Visitors Through Social Media – Notes

If you’ve attended the Engaging Visitors Through Social Media session I was a part of at Hello Business, then here are some notes and links. If you didn’t, you may still find them interesting if a little random.
Engaging Visitors Through Social Media by jonbounds

An extended version of the Internet culture part of the talk:

Interweb memes and contribution to community from bounder on Vimeo.

Bounded groups, and Clay Shirky.

Flowtown’s visualisations:

Facebook Statistics

The US Airforce comment response policy

Consumers trust recommendations from known people most

Rats at KFC

Sentiment Analysis

Twitter can predict the stock market.

Birmingham, B13, Digbeth.

Professor David Bailey blog for the Birmingham Post

And from the “inspiration” section:

Intermezzo vs Royal Opera House

Blogger living in the museum

Skittles, innovative campaign

Roger Smith Hotel

Facebook Add ROI from New York Theatre Network

October 7th, 2010

Sentiment Analysis and Twitter ‘wormals’

I’ve tried two experiments with the “is Birmingham happy” algorithm in the last few days, as they’re not based on place it makes more sense to use the popular term ‘sentiment analysis’ to refer to what it’s doing in this instance. As they were both reasonably short uses it was posible to update the reading often (and use a smaller number of tweets as the sample, giving more variation in the average scores) and give the sentiment graphs a live ‘wormal’ feeling, watching the ratings change over time.

First was on the Personal Democracy Forum EU conference in Barcelona, for the length of the two-day conference I monitored the hashtag #pdfeu every five minutes:

(click image for larger view)

The highest rating was 64.4% (at 12:45pm on Tuesday), the lowest 49.6% (Monday at 12:14pm during a short power failure). What was interesting to me was that the “arousal” rating seemed to work well as it stayed pretty steady during the power failure  (or even leaped up a little) even as the happiness of the hashtag users  dived. Post-lunch conference lulls and periods of excitement (the big spikes in day two, at least, corresponded with much applause) were mapped quite accurately.

The overall average was 57.29%. If you would like to explore or graph the data yourself, you can see in all in a Google Spreadsheet here.

Secondly I tried a much shorter and more mainstream application, David Cameron’s speech to the Conservative Party Conference:

cpchappyThe emotion tracking tool graphed here ran every 10 seconds during David Cameron’s speech to the CPC and analysed the last 100 tweets with the hashtag #cpc10 and the word “tories”. I chose two versions as I wasn’t sure that non-Conservative supporters would use the ‘official’ hashtag, I theorised that they would be likely to use the word ‘tories’. As it turned out I think that while there was a more even spread of pro and anti political types using the hashtag than I expected, but the ‘tories’ Tweeters were definitely more hostile. (See the data.) There was greater movement across the graph than on any other test I’ve run.

Conclusions? None so far, other than that I think this might be a very useful tool, and that more interesting data is created the more Tweets you have and the more you can afford (server-wise) to poll for results. I’m itching to try it on another big live event with conflicting opinions, that might mean training it on a reality TV event. Roll on the X-Factor.

October 2nd, 2010

Engaging Visitors Through Social Media

Here are the pertiant bits of the flyer for a short course myself and Chris Unitt have devised and will be delivering as part of Birmingham’s Hello Business event. It’s aimed at those running communications for visitor attractions (museums, theatres, even theme parks) and will be focused on strategies to attract and retain customers.

If that sounds like something that would be of use to you email events@businesslinkwm.co.uk.

by Jon Bounds | Posted in Conferences & Talks, social media work | Tags:
October 2nd, 2010

Personal Democracy Forum EU

I’m just about to head off to the Personal Democracy Forum in Barcelona, it’s a two-day conference on the future of democracy and technology and has got some great speakers lined up. I’m there as part of the Civico team who are live-streaming and doing a bit of reporting — you’ll be able to follow the streams here from 9am on Monday.

by Jon Bounds | Posted in Conferences & Talks | Tags: , ,
May 25th, 2010

Globalisation? Hmm

This Thursday (27/5) at 7:45pm at the wondrously refurbished Midlands Arts Centre, I’m taking part in a debate on — breath — social media and globalisation.

It’s billed as:

“Expert Jon Hickman (Birmingham City University) chairs a lively debate with guests including Pete Ashton… assessing lifestyle changes implied by new technological tools in the new wave of social media.”

an interesting, if potentially unwieldy, topic. Chair (and ‘expert’, he’ll hate that) was worried that Pete, him and I would ‘agree violently’ on most aspects. I’ve not written by talk, or really fully considered my position, yet but I think I may be able to get away without agreeing with either of them.

Current thoughts is that I might deny globalisation exists at all.

Come along and see.

May 25th, 2010

New York, New Politics

I’m off to the city that never sleeps next week for the PdF (Personal Democracy Forum) Conference — a conference on how social technology changes how politics operates. Very much looking forward to seeing Clay Shirky, Jimmy Wales et al speak and also to giving the Civico platform it’s first major test.

Civico is an offshoot of Rhubarb Radio, which I’ve been a member of for about 14 months. Rhubarb is an online community radio station, and Civico is an extension of that platform to cover democracy and events. Last year we covered the PdfEU conference in Barcelona, with what was little more than the streaming audio and a whole lot of hard work.

For this conference we hope to be able to use the newly developed Civico player. This has two great developments, one is that it integrates with the Twitter API to capture tweets alongside the audio or video. The second is much more exciting (and proud to say, developed from my original concept).

Once the audio, video, tweets (and more in development) are captured then users can share any fraction (or all) of the coverage — highlighting the best line, the biggest laugh or the most damming miss-speak. In other words it makes it easy to share the bits that you want to share. And share them by link or by embedding wherever they like.

Here’s an example from a recent conference in London, by link and by embed (this is still a beta, excuse any foibles or downtime as the player is worked on):

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January 26th, 2010

Know your place

I’m speaking at this next Wednesday, although how much freelancers have to learn from the way I work I’m not sure (maybe it’ll be what not to do).

Know Your Place (which sounds a bit Frost Report to me)
“Find out first-hand how freelancers in the world of illustration, photography, writing, design, PR, Publishing and web make a living. We’ll share some practical hints and tips about how to market and promote yourself to gain attention, generate new leads and stand out from the crowd. “

by Jon Bounds | Posted in Conferences & Talks |
November 4th, 2009

Make things

I’ve recently worked on the social media coverage, on the day but also a few “wrap up” pieces, of the Hello Digital Festival in Birmingham. There were interesting talks, I found those outside my areas of expertise and interest (the Innovation in Gaming panel especially). Sion Simon’s address, which I didn’t have time to concentrate on live, but have just listened to again) mentioned that it was my “destiny” (using me as a name to represent talent in the local social media scene, I think) to have a statue much like the ‘carpet salesmen‘ (Brum’s industrial fathers) have in the city centre.

The Carpet Salesmen by M R Fletcher

The Carpet Salesmen by M R Fletcher

I’m not sure what it means, The Lunar Society is an oft used reference whenever it comes to thinking coming out of Birmingham — but those thinkers thought of science and industry and “made things”. I’m wondering if I need to “make things” too, or is “helping others make things” (a way to think about consultancy work) enough?

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– Sion Simon MP at Hello Digital

October 29th, 2009

C&binet on the future of local news

I spent a fascinating couple of days down in that London at an gathering of those interested in the future of local news — organised by Sion Simon (Minister for Creative Industries) at the Department for Culture, Media & Sport, who are hoping to have got some useful ideas for future legislation (the Digital Economy Bill)  It was brilliant to have a range of people from different backgrounds and interest groups to talk to and learn from — too many events are focused around one industry or interest group and end up being (to be clichéd) an echo chamber — with it being particularly good to hear about how things are shaping up in the States. Hannah over at Podnosh gives a good overview of the whats and the whos.

But first the “bad news”, see the decline in regional newspaper circulation from 1993 (as shown in a very impressive set of slides from Douglas McCabe of Enders Analysis)
Fullscreen

What strikes me is that, while the decline starts to happen consistently with widespread internet adoption, there are huge drops in years before that, including 1993; before the world wide web. Something was up with what the regional press was offering long before people started getting news online —  and local news online provision lagged behind that of national (certainly in Birmingham where it’s only been about a year since the local papers started to publish properly on the web).

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by Jon Bounds | Posted in Conferences & Talks, future web | Tags: , , ,
September 7th, 2009

Greenbelt Talks mp3s

For your downloading pleasure:

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    Birmingham

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    11-11-11

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    Memes

by Jon Bounds | Posted in Conferences & Talks | Tags: , ,













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