Social media, consultancy, training and advice from a flâneur of the internets. Blogger, writer, broadcaster and runner of Birmingham: It's Not Shit.
November 17th, 2009

The new Whuffocracy

The idea of rule by those with the most social capital is explored by Cory Doctrow in his novela ‘Down and Out in the Magic Kingdom‘. It doesn’t end well, and also considers a future in which the amount of social capital — or ‘whuffie’ — each person has is easily polled as everyone is wired into the ‘net.

It’s not a meritocracy, we understand that those with the most social capital aren’t always the best to lead (nor do they wish to — as Stephen Fry often makes clear). It’s not democracy (although it has certain democratising features), as there isn’t a system — nor an equal voting footing (those with more social capital can push others into positions of power).

In societies (those online are the only in which we have seen movements toward this) where there is “rule” by those with the most social capital it can be seen from the outside almost a ‘mob rule’ (with those with social capital directing the mob).  The Jan Moir protests are seen as ‘democracy’ or ‘mob rule’ — and as Paul Bradshaw says (in his first comment) “nothing inbetween”.

Influence by social capital can be seen as ‘mafia’s, cliques, etc — which baffles those ‘inside’ them as they aren’t necessarily knowingly exerting influence.

There’s real need for the study of this ’system’ of rule — and it needs a term so we can distinguish it from others, so we can agree what’s happening and look at the effects. I’m going for whuffocracy — unless someone already has come up with a better one.

November 6th, 2009

It’s coloquial, mate

Lots of good clean fun on Twitter this morning where Paul Miller (@rellimluap) pointed to an “Australian Fix My Street“. It’s just a mock-up, created at the Canberra govhack hack day, but it’s great — mainly because of it’s title:
It's Buggered, Mate

A lovely dose of self-aware humour “it’s buggered mate” — which I think is an important engagement tool. Not only does it get attention initially, but it starts the “community” of users off with them having a good idea who a site is for — it’s for “them”, and it’s for people who don’t take themselves too seriously. A bit of fun is a very powerful thing.

November 5th, 2009

Birmingham Music Map

I’m a great supporter of the Birmingham Music Archive, and have long been discussing types of social media and other work that could contribute to their archiving of Birmingham based music and related culture. One idea I came up with was to map people’s music emotional attachments. Not just musicians or venues or bands, but mangers, personalities, shops, companies, collectives and hang-outs. We opened a public Google Map and asked people to contribute. That map is still open for contributions, but the first result of it is now produced — an A1 poster of memories:

Birmingham Music Map

It contains over 200 records, placed on the map by contributors. Zoom in, or see a detail:
BirminghamMusicMap_detail

It’s available to buy on my Zazzle store, with my other map-based artworks.

November 5th, 2009

10 local government social media myths

Nice bit of mythbusting — most of which apply to all sorts of situations: [link]

by Jon Bounds | Posted in del.icio.us | View Comments | Tags: , , , ,
November 5th, 2009

Why might you need social media help?

I’ve always struggled to explain what I do for a living, I help people with social media — in varying ways. Why would they need help? Without going into every example for individual cases — which can take a huge amount of time to be anything more than the most general — I think an analogy might help. So here one is (please contribute in the comments if you can improve, extend or tear down):

Social media is for most people something you work with, rather than in. Think of it like a pencil — almost everyone can use it in their job, but few work “in pencils”, or even exclusively with them.

It’s an easy thing to use, to make a mark with, and there are huge differences in scale of use; from a shopping list to one of Da Vinci’s etchings. All are completely valid and require different amounts of skill and knowledge in how the pencil works.

When you use a pencil to communicate you’re not really thinking about the pencil, but the message you are communicating. If you’re using it to mark a point to saw on a piece of wood, then it’s internal communication — if it’s a note for the milkman you have to think about how he will react to what you write. That is if you want your gold top in the morning.

If that’s all you need then, great, get to the stationers and get a box of HB — you’re set. If you’re just pencilling for pleasure and have time to practise, have fun (and show us when you’ve finished what you’ve done).

Now stop and think that everyone can get a pencil if they like. And make a mark pretty much anywhere.

How do your marks interact with other marks? And what does that mean to your communication? You need to think about the people you’re communicating with rather than the pencils, or even the marks they make. You may need help thinking about that or deciding what marks to make with your pencils, or where. You might just want tuition to raise you to your own level of pencilling.

That’s where the people that have been thinking about the pencils, the marks and the communication as a whole come in — they do work “in pencils”, in a kind of way.

They may even know the people who put the lead into the pencils if you need to build your own.

by Jon Bounds | Posted in social media | View Comments | Tags: ,
November 4th, 2009

Make things

I’ve recently worked on the social media coverage, on the day but also a few “wrap up” pieces, of the Hello Digital Festival in Birmingham. There were interesting talks, I found those outside my areas of expertise and interest (the Innovation in Gaming panel especially). Sion Simon’s address, which I didn’t have time to concentrate on live, but have just listened to again) mentioned that it was my “destiny” (using me as a name to represent talent in the local social media scene, I think) to have a statue much like the ‘carpet salesmen‘ (Brum’s industrial fathers) have in the city centre.

The Carpet Salesmen by M R Fletcher

The Carpet Salesmen by M R Fletcher

I’m not sure what it means, The Lunar Society is an oft used reference whenever it comes to thinking coming out of Birmingham — but those thinkers thought of science and industry and “made things”. I’m wondering if I need to “make things” too, or is “helping others make things” (a way to think about consultancy work) enough?

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

– Sion Simon MP at Hello Digital

November 2nd, 2009

What does hyperlocal mean? And what does that mean for news?

Local is local for different people for different reasons — some to do with legislature, economics, transport, facilities, people, even “community” (another word with little definite meaning). Local in newsgathering has been based upon technologies (eg transmitter placement) or economies of scale (how many towns can a newspaper serve on the same staff?) — but with those areas no longer valid, how is news to be gathered and published.

Hyperlocal is the buzzword that being used to describe those new models — “The term “hyperlocal” is sometimes used to refer to news coverage of community-level events.” (Wikipedia). Community in this sense has no real definition — except that it’s assumed to be smaller than the “local” of the traditional news gatherer.

It’s understood that online news sources (those that are extensions of the off-web mechanisms) are struggling in part because people don’t read every page on their website — only the stories that interest them. The phrase in the US is “print dollars become online dimes” (or somesuch) — the same content (and a potentially wider audience for each piece) doesn’t generate the same revenues. This is because it’s possible to split, target and assess those eyeballs and click-throughs.

Extend that into the “local arena” and there’s less room for the niche — it’s not feasible at all to suggest that advertising can pay to generate  truly niche content. A stark contrast with niche but non-geographic interests, which can find a audience online that outstrips any a conventionally distributed source can provide.

A quick and dirty example: It’s no good saying that an announcement of (say) a new ukulele group in a suburb is of interest to all in that suburb — it isn’t — and as filtering gets better that information will only reach those that care enough and are local enough. At that level even a specialist shop won’t pay enough to gather than information.

It wouldn’t work in a current (read historical) “local” news source — unless as a little bit of human interest filler, and it wasn’t that item that was attracting the advertisers — it was a place in the whole “package”, which soon will no longer exist.

But there are people and companies that still want to do the local news gathering — why? There are a few competing (or complimentary) models emerging — here’s one way I think we can divide them:

  • the very local, volunteer run (one or two people) blog (often no ads, or a trickle of Google ad money — but no real desire to make money)
  • the local blog that runs (sort of) like a small newspaper (ads are often sold direct to local business in the same way as a newspaper)
  • the network — where sub-sites for areas are created (the ads are sold centrally, the object is to keep the overall site running rather than the sub-sites)
  • the aggregator — where content is electronically pulled from various social (or news) spaces — (ads sold by the aggregator for the aggregator)

All but the volunteer-led source are facing the exact same problem as the “traditional operators” — a fight between scale of operation and potential income. The local blog “newspaper” has more flexibility and less costs than the traditional operator and can work on much tighter margins, but it still has to balance between area covered and effort expended. What the two “ground-up” models have as an advantage is that they can feel the size of the area for themselves from experience, they are covering an area that makes sense to them. This might not be at a level that can attract enough advertisements (Philip John is encouraged by the take-up on The Lichfield Blog, but it can’t be paying for much above server costs — will it eventually? I have no idea). What the networks and the aggregators seem to be doing is picking a size that they can sell advertisements too and making that the area on which they focus.

I did a very quick, small and unscientific survey on Twitter asking people what sort of area felt “local” to them — with these results. People had very different ideas of “local” — a road with 35 people, to a country with 4,500,000. Even those picking the same definition (eg my suburb) had wide ideas of what size that was. This isn’t surprising — and many people (rightly) said things to the effect that “my local airport is further away than my local shop” and “it depends”.

Without some system of “soviets” — a network of ultra local sites, each feeding upwards and having new input at each level of scale — there’s no way that one news source (or type of news source) can cover all of the news needs of each people. What’s happened in the past is that the “distribution” scale featured it’s own level and a pick’n'mix of that below — people understandably felt that wasn’t serving them well and have started to create outlets at different scale. These so far have worked in tandem with existing outlets — so aren’t really equipped to replace them.

The worrying (for some) is that the “distribution” scale corresponded roughly with that of legislature (although not a good fit always) — so that’s a gap that is less obviously well filled. Pits’n'Pots – for example – does a great job at the level of Stoke’s Council, but what independent outlet is operating at the scale of regional development agency? Is there anyone that can hold AWM to account (although one might argue that few do anyway)?

It’s my contention that different types of sites will plug these gaps — I could see a “what are they up to” site run for most legislative bodies or quangos, or different sites sharing resources to hold bodies to account. Support networks, collaboration will be what’s needed. There are some businesses there (tech support, local ad sales perhaps), but it’s not huge profits — and there aren’t certainly for content creators.

It’s lucky, therefore, that most content creators are doing it out of duty or love.

We’re in a period of transition — we know that no-one source is enough, but the don’t yet have the methods to pick the bits from separate sources. Aggregation tools as they stand aren’t the answer, and it’s difficult for people to be brave enough to “trust the network” as we have to.

It’ll come, it’s coming — but we’re not there yet — exciting isn’t it?

by Jon Bounds | Posted in blogging, future web, geodata | View Comments | Tags: , ,













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